All Systems Operational

Gateway




Operational

Transaction Processing




Operational

Reporting




Operational

Payment Engine (Point of Sale Middleware)




Operational

Sandbox




Operational

History (Last 7 days)

Intermittent TSYS processing errorsPartial Service Disruption

Incident Status

Partial Service Disruption


Components

Transaction Processing


Locations

primary




June 26, 2017 9:14AM PDT
[Investigating] We are investigating sporadic errors connecting to the TSYS platform.

June 26, 2017 9:30AM PDT
[Identified] Tsys has confirmed that a network issue is affecting processing. Merchants may continue to experience higher than normal errors and processing times. Merchants receiving "Processor Error" or "Unable to connect to processor" should retry their transactions.

June 26, 2017 9:56AM PDT
[Monitoring] Our connection to Tsys has stabilized and transaction processing has returned to normal.

June 26, 2017 10:15AM PDT
[Resolved] Tsys service fully restored.