All Systems Operational

Gateway




Operational

Transaction Processing




Operational

Reporting




Operational

Payment Engine (Point of Sale Middleware)




Operational

Sandbox




Operational

Support




Operational

Developer Portal




Operational

History (Last 7 days)

System MaintenancePlanned Maintenance

Description

We are currently performing routine maintenance. Transaction processing performance may be impacted for brief periods.


Components

Transaction Processing, Reporting


Locations

primary


Schedule

May 6, 2021 11:30PM - May 6, 2021 11:50PM PDT



May 6, 2021 11:35PM PDT
[Update] Maintenance has started

May 6, 2021 11:43PM PDT
[Update] Maintenance has been complated. Monitoring system health.

May 7, 2021 12:07AM PDT
[Update] Maintenance complete
Transaction ProcessingPartial Service Disruption

Incident Status

Partial Service Disruption


Components

Transaction Processing


Locations

primary




May 6, 2021 1:14PM PDT
[Investigating] We are investigating an issue impacting transaction processing performance.

May 6, 2021 1:15PM PDT
[Monitoring] Transaction processing has returned to normal and we are currently monitoring for any further issues.

May 6, 2021 2:27PM PDT
[Resolved] No further issues have been observed.
Transaction ProcessingDegraded Performance

Incident Status

Degraded Performance


Components

Transaction Processing


Locations

primary




May 4, 2021 8:38AM PDT
[Investigating] We are investiging of an issue impacting transaction processing performance.

May 4, 2021 8:40AM PDT
[Monitoring] Transaction processing has returned to normal and we are monitoring for further issues.

May 4, 2021 9:40AM PDT
[Resolved] No further issues detected.
Transaction Processing: FDMSPartial Service Disruption

Incident Status

Partial Service Disruption


Components

Transaction Processing


Locations

primary




May 1, 2021 8:35AM PDT
[Monitoring] We have had a brief interruption of service with merchants processing through FDMS. We have Identified the issue and implemented a fix, and are currently monitoring the situation.

May 1, 2021 3:34PM PDT
[Resolved] The issue has now been resolved.