All Systems Operational

Gateway




Operational

Transaction Processing




Operational

Reporting




Operational

Payment Engine (Point of Sale Middleware)




Operational

Sandbox




Operational

Support




Operational

Developer Portal




Operational

History (Last 7 days)

Upstream Carrier IssueDegraded Performance

Incident Status

Degraded Performance


Components

Gateway


Locations

02-useast




April 11, 2024 7:56PM PDT
[Identified] An upstream carrier issue has been identified and we are working with the carrier to resolve it. Traffic from 02-useast has been routed to alternate datacenters.

April 12, 2024 12:04PM PDT
[Resolved] The upstream carrier has resolved the issue on their end. We have observed no further errors. The gateway is fully operational.
Transaction ProcessingDegraded Performance

Incident Status

Degraded Performance


Components

Transaction Processing


Locations

primary




April 12, 2024 10:40AM PDT
[Investigating] We are investigating an issue impacting transaction processing.

April 12, 2024 11:00AM PDT
[Monitoring] Transaction processing has returned to normal and we are monitoring for further issues.

April 12, 2024 11:21AM PDT
[Resolved] No further issues detected.

Description

We will be performing some upgrades on our infrastructure. Traffic will be diverted to alternate datacenters.


Components

Gateway, Payment Engine (Point of Sale Middleware)


Locations

01-uswest, 03-uswest, 04-uswest


Schedule

April 9, 2024 9:15PM - April 9, 2024 10:30PM PDT



April 9, 2024 9:17PM PDT
[Update] Scheduled maintenance is currently in progress. We will provide updates as necessary.

April 9, 2024 10:31PM PDT
[Update] Maintenance complete.