All Systems Operational

Gateway




Operational

Transaction Processing




Operational

Reporting




Operational

Payment Engine (Point of Sale Middleware)




Operational

Sandbox




Operational

Support




Operational

Developer Portal




Operational

History (Last 7 days)

Customer DatabaseDegraded Performance

Incident Status

Degraded Performance


Components

Reporting


Locations

primary



July 8, 2026 4:00AM PDT
INVESTIGATING

We are investigating an issue regarding the customer database. Merchants may experience the search not loading or being able to navigate to other pages of the customer database. Our staging URL (https://www-stage.usaepay.com) should be used for the time being. Our gateway remains operational at this time.

July 8, 2026 4:30AM PDT
IDENTIFIED

Our engineers have identified the issue and are currently working on implementing a fix.

July 8, 2026 5:00AM PDT
MONITORING

The customer database has been stable after our engineers resolved the issue. We will continue to monitor for further errors.

July 8, 2026 6:30AM PDT
RESOLVED

We have observed no further issues. Resolved.