Active Incident
Batch Processing Delays(Pending State)Degraded Performance

Incident Status

Degraded Performance

Components

Transaction Processing

Locations

primary


April 30, 2026 11:27AM PDT
IDENTIFIED

We are aware of an issue causing some transactions to remain in a pending state, whilst batches close and are actively working to resolve it. If you encounter this issue, please contact our support team for assistance. We appreciate your patience.

Gateway




Operational

Transaction Processing




Degraded Performance

Reporting




Operational

Payment Engine (Point of Sale Middleware)




Operational

Sandbox




Operational

Support




Operational

Developer Portal




Operational

History (Last 7 days)

Rest API RequestsService Disruption

Incident Status

Service Disruption


Components

Transaction Processing


Locations

primary



April 28, 2026 2:00PM PDT
INVESTIGATING

We are currently investigating issues with the Rest API requests.

April 29, 2026 12:00PM PDT
IDENTIFIED

We have identified the cause and are working promptly on restoring services.

April 29, 2026 4:32PM PDT
MONITORING

We have pushed a fix and are currently monitoring for any further errors. We’ll provide another update once we’ve confirmed the issue is fully resolved.

April 29, 2026 11:58PM PDT
MONITORING

We’ve implemented a fix and are continuing to monitor the system closely. We’ll share another update once we’ve confirmed everything is fully resolved.

April 30, 2026 4:56AM PDT
RESOLVED

This is now resolved.