All Systems Operational

Gateway




Operational

Transaction Processing




Operational

Reporting




Operational

Payment Engine (Point of Sale Middleware)




Operational

Sandbox




Operational

Support




Operational

Developer Portal




Operational

History (Last 7 days)

Incident Status

Degraded Performance


Components

Payment Engine (Point of Sale Middleware), Developer Portal


Locations

02-useast, primary




February 16, 2026 1:54PM PST
INVESTIGATING

We are investigating an issue related to the developer.usaepay.com service being unavailable. Merchants/partners will not be able to log in to manage developer resources including Payment Engine terminals.

February 16, 2026 1:58PM PST
IDENTIFIED

Our engineers have identified the cause and are working promptly on restoring services.

February 16, 2026 2:40PM PST
MONITORING

Our engineers have resolved the issue and we are monitoring for further disruptions. We thank you for your continued patience.

February 16, 2026 6:58PM PST
RESOLVED

This is now resolved.
Transaction Processing Degraded Performance

Incident Status

Degraded Performance


Components

Transaction Processing


Locations

primary




February 16, 2026 1:21PM PST
INVESTIGATING

We are investigating an issue impacting transaction processing performance. Merchants may see an error message: “unable to process transaction.” Please retry any failed transactions.

February 16, 2026 2:02PM PST
IDENTIFIED

Engineers have identified the root cause of the errors and are actively deploying a fix. We will provide an update once deployment is complete.

February 16, 2026 2:38PM PST
MONITORING

Service has been restored and has returned to normal operation. We are continuing to monitor closely for any further issues.

February 16, 2026 6:45PM PST
RESOLVED

This is now resolved