All Systems Operational

Gateway




Operational

Transaction Processing




Operational

Reporting




Operational

Payment Engine (Point of Sale Middleware)




Operational

Sandbox




Operational

Support




Operational

Developer Portal




Operational

History (Last 7 days)

TSYS Transaction ProcessingDegraded Performance

Incident Status

Degraded Performance


Components

Transaction Processing


Locations

primary



June 9, 2026 11:23AM PDT
INVESTIGATING

We are investigating an issue impacting transaction processing performance. Merchants may see an error message: “Error (Unable to connect to processor)” Please retry any failed transactions.

June 9, 2026 1:14PM PDT
IDENTIFIED

We are actively working with our partners to resolve the issue and will share updates as recovery progresses.

June 9, 2026 1:37PM PDT
RESOLVED

We have been seeing platform stability from Tsys and will continue to monitor. The issue is now resolved.
Batch ClosurePartial Service Disruption

Incident Status

Partial Service Disruption


Components

Gateway


Locations

primary



June 4, 2026 3:00PM PDT
INVESTIGATING

We are investigating an issue with our batch closure system. Our gateway remains operational at this time.

June 5, 2026 9:00AM PDT
IDENTIFIED

Our engineers have identified the issue and are currently working on implementing a fix.

June 5, 2026 10:10AM PDT
MONITORING

Batch closure has been stable after our engineers resolved the issue. We will continue to monitor for further errors.

June 5, 2026 12:32PM PDT
RESOLVED

We have observed no further issues. Resolved.